1. Try before you pay
Every academy starts with a 14-day free trial with no payment details required, so you can check that lms.lk suits you before paying anything.
2. Delivery of the service
lms.lk is a digital service; nothing is shipped. A plan paid through PayHere is active immediately. A plan paid by bank transfer is active once we confirm the transfer, normally within one working day.
3. When you can get a refund
- Yearly plans: a full refund if you ask within 14 days of the payment.
- Monthly plans: not refundable once the month has started, because you can stop at the end of any month.
- Paid twice or charged the wrong amount: the extra amount is always refunded in full.
- Service failure: if your academy was unavailable for an extended time because of a fault on our side, we will refund or credit the affected days.
4. Cancelling
There is no contract to cancel — simply don't renew. Your academy keeps working until the end of the period you paid for, plus a 3-day grace period. Your data is kept so you can come back later; ask us if you would rather have it deleted.
5. How to request a refund
Contact us with your academy's web address and the invoice number (shown in Admin → Plan & Billing). We reply within 3 working days.
6. How refunds are paid
- Card or wallet (PayHere): back to the same card or account through PayHere, within 7 working days of approval. Your bank may take a further 5–10 working days to show it.
- Bank transfer: to the bank account you give us, within 7 working days of approval.
7. Course fees paid to an academy
Fees students pay for an academy's courses go directly to that academy, not to us. Refunds for course fees are decided by the academy under its own policy — please contact the academy. See section 6 of our Terms & Conditions.
8. Contact
- Hayaku (PVT) LTD, operating lms.lk, Sri Lanka
- Email: [email protected]
- Phone: +94 76 604 9654